Frequently Asked Questions
What is IN THE CRU?
IN THE CRU is a wine club, wine merchant, and custom curator of wines. We also sell beer, sake, and vermouth!
What is the difference between the CRU membership and the GRAND CRU membership?
CRU will offer highly rated wines in the $30-$40 price range whereas GRAND CRU will offer highly rated wines in the $50-$80 price range.
Can I select the wines that come in my membership box?
You can definitely click here and send us an email with your preferences. Wines are chosen in each box with careful consideration of the weather, the grapes in season, and special wine deals we can pass on to you.
If I love a bottle that is in my wine club membership, can I order a case of it.
Absolutely! Simply put the item in the shopping cart.
What if I did not particularly like a bottle?
Click here to let us know
Where do you deliver?
Currently delivery is only in Ft. Lauderdale and Miami but in less than 30 days, delivery will be available in all of Florida
How long before I receive my wine?
Orders ship within 5 business days.
Can packages be delivered when no one is home?
No. Adult signature (21 or older) is required.
What forms of payment do you accept?
All major Credit Cards and Paypal. We also offer a C.O.D. option if you would like to pick up your order. You can pay with credit card, cash, or check.
Will I be charged sales tax?
The sales tax quoted at checkout is based on the shipping address you provide. The amount includes both state and local taxes, where applicable.
What is your cancellation policy?
Same day orders can be cancelled. Unfortunately, past that, all orders are final.
Have a specific question for us? Contact us directly and we will be more than happy to answer them for you!